Service robots integrate autonomous movement, human–robot interaction, task execution and connected management in a single platform. They can provide guidance, reception, food delivery and information services. Testing considers intended use, user groups, travel speed and payload to assess electrical safety, mechanical risks, wireless communication and continuous operation.
Assessment focuses on collision and pinch hazards in shared spaces, travel stability, emergency stop response, charging contact safety and EMC performance when touchscreens, voice functions and wireless modules operate together. Operating modes for food delivery, guidance and other functions are arranged according to the actual configuration.
GTG Group provides support from technical document review and test plan confirmation through sample validation, report delivery and certification applications. Testing of the complete product, battery, wireless modules and power supplies is coordinated according to the target market and product configuration, helping manufacturers identify design issues, verify corrections and prepare technical documentation.
Selected market access certifications for service robots; applicable items are confirmed against the actual configuration
| Target Market | Radio Frequency | Electromagnetic Compatibility | Product Safety | Supporting Assessment |
|---|---|---|---|---|
| United States | Wireless functions assessed under FCC rules | Complete product assessed by applicable category | Determined by product use and procurement requirements | Battery, labels and technical documentation |
| European Union | RED assessed for products with wireless functions | Coordinated assessment under applicable regulations | Assessment route determined by product classification | Materials and technical documentation |
| China | Confirmed by frequency band and equipment category | Assessed against applicable product standards | Market access requirements checked by product category | Labels, manuals and product documentation |
| Japan | Confirmed by wireless equipment category | Confirmed by applicable equipment category | Product, battery and power supply classified separately | Japanese labeling and supporting documents |
| South Korea | Confirmed by wireless equipment category | Confirmed by intended equipment use | Confirmed by product and battery category | Marking and application documents |
| Canada | Confirmed by wireless equipment category | Confirmed by applicable equipment category | Determined by use and market requirements | Bilingual labeling and technical documentation |
| United Kingdom | Confirmed by wireless configuration | Assessed by applicable product category | Applicable product compliance route checked | Declarations, marking and technical documentation |
| Australia | Confirmed by frequency band and wireless configuration | Confirmed by applicable equipment category | Product and external power supply assessed separately | Supplier and product documentation |
Complete testing of the product, battery and wireless module against target market standards
| Test Category | Assessment Basis & Scope |
|---|---|
| Product Safety | For personal care robots, the scope of ISO 13482 may be considered. Information interaction equipment and its power supplies are assessed against electrical safety standards appropriate to their use, with a separate risk analysis for the mobile mechanism. |
| Electromagnetic Compatibility | Emissions and immunity tests are arranged according to the product category and operating environment, covering typical operating modes. |
| Radio Frequency | Test items are confirmed according to the target market, frequency bands, antennas and transmission modes. Existing module reports are reviewed for conditions of integration into the complete product. |
| Battery & Charging | Battery safety and transport tests are confirmed according to battery type, use and transport method. Charging protection in the complete product is also verified. |
| Performance & Environment | Test conditions and acceptance criteria address collision and pinch hazards, operating stability, emergency stop and recovery, interaction functions, payload and runtime, and automatic recharging. |
The applicable standards editions and scope are confirmed during planning. Reference:Scope of ISO 13482。
Discuss requirements; assess feasibility
Provide a quotation; sign the contract
Develop a certification plan; assess feasibility
Test samples; prepare the report
Track regulatory and standards updates; provide expiry reminders
Follow up regularly; provide ongoing support
Send your testing requirements for a quote.
